Houseofcode
Postfach
9490 Vaduz
Contact form and support
For login and authorisation, we process account and device identifiers, permissions, connection details and validity information. Authorised tasks may include file paths, task contents and results. Usage counters and technical logs support operations, security and troubleshooting.
The Controller runs at Infomaniak in Switzerland. Results of requested tasks are sent to your chosen AI client, such as ChatGPT, where its provider’s terms apply. This website uses no advertising trackers.
Accounts and device associations remain until verified deletion; credentials remain valid until expiry or revocation. The beta retains the latest history of up to 5,000 device jobs. Technical logs are limited by storage and rotation settings. You may revoke OAuth connections and device access. Request access, correction or deletion through the contact form; proof of authority may be required.
We store your message, topic, language, reply address and optional name in a protected request queue on our server, with no public read access. Entries older than 30 days are removed during subsequent processing. Protected backups may retain older data until rotation. Spam and access controls limit requests. Disconnecting OAuth does not automatically delete a separate support request.
AI help processes your separate question using a local model on the Infomaniak VM in Switzerland. The contact form’s reply address is not sent to the model. AI cannot change accounts, initiate payments or read Controller files. Questions and answers are not stored here as conversation history. You choose whether to submit a handoff to our team through the contact form.
We use Stripe for purchases and subscription management. Payment and billing details are processed on Stripe’s payment page. The backend stores related customer, subscription and transaction identifiers and entitlement status, not full card details. Refunds, disputes and fraud warnings receive manual review.
We process your email address, optional display name, verified account mapping and acknowledgement of the terms and privacy information. One-time codes are sent through Infomaniak using encrypted SMTP, expire after ten minutes and are bound to the requesting browser. Account and log files contain protected verification values, not plaintext codes or mailbox passwords. Expired or used challenges are removed regularly; abuse-prevention values are removed by the next cleanup after one hour. Verified account data remains until authorised deletion. No marketing subscription is created.
You are redirected to Google only when you choose Google sign-in. Google supplies its stable account ID and your verified email address. We privately retain the link for the life of your Controller account. Login attempts expire after ten minutes; Google access, ID and refresh tokens are not stored. We request no Gmail, Drive or contacts access. Existing email accounts and addresses outside Gmail or Google Workspace require a fresh email code for the initial link. Email sign-in remains available; contact our team for account deletion or assistance.